At Bitcoin® Drinks, we want you to feel confident about your purchase. If you’re not completely satisfied, here’s how we handle returns and refunds:

Returns Policy

We accept returns for unopened products in their original condition within 14 days of delivery. To initiate a return, contact us at customer@bitcoindrinks.co.uk with your order details. Our team will provide instructions to ensure a smooth return process. Please note that return shipping costs are the responsibility of the customer unless the product was incorrect or damaged.

Refunds Process

Once we receive and inspect the returned item, your refund will be processed to the original payment method. Refunds are typically completed within 5-7 business days after the return is approved.

Exchanges

At this time, we do not offer exchanges. If you’re unhappy with your purchase or received an incorrect or defective item, please contact us to arrange a refund or replacement.

For any further questions or assistance, reach out to us at customer@bitcoindrinks.co.uk.